Terms of service.

FEEL THE FRAME self-portrait photo Studio

Last updated: the 11th of March, 2025

These Terms and Conditions ("Terms") govern your use of our services provided by Alta Frame Ltd., trading as FEEL THE FRAME Self-portrait Photo Studio ("we", "us", "our"), registered in England and Wales at 11B Printing House Yard, 25 Hackney Road, London, E2 7PR, United Kingdom, company registration number 14702895. By booking a session or using our website, you accept these Terms.

1. Acceptance of Terms

By booking a photography session ("Session") through our website, you agree to abide by these Terms. If you disagree, please do not use our services or website.

2. Booking and Payments

Sessions must be fully paid in advance at the time of booking. Payments can be made via Stripe or PayPal. Prices and session details are clearly displayed on our website. We reserve the right to correct pricing errors, even after payments have been processed.

3. Cancellation and Rescheduling

Bookings are non-refundable due to the specific allocation of our studio's time and resources. However, sessions can be rescheduled if you notify us via email at info@altaframe.co.uk at least 24 hours before the booked session.

Should we need to reschedule your session, we'll provide ample notice. If the alternative dates are unsuitable, you will receive a full refund.

3. Gift Cards

Gift cards are valid for 12 months from the purchase date and are non-refundable.

4. Studio Use and Customer Responsibilities

- Please do not move or adjust studio equipment (e.g., cameras, lighting, backdrops).

- Customers are responsible for any damage caused to equipment or the studio.

- Please return the studio to its original condition upon session completion.

- The maximum group size per session is 4 persons unless explicitly arranged at booking.

- You assume responsibility for your own safety and that of any accompanying children. Children must always be supervised.

- Pets are welcome for an additional fee but must remain on a leash or be held at all times.

4. Intellectual Property and Website Use

All intellectual property rights in our website content remain owned by us or our licensors. You may use our website solely for personal, non-commercial purposes. You may link to our homepage fairly and legally but not in a way that suggests our endorsement. We reserve the right to revoke linking permission at any time.

Our website content is for general information only and shouldn't be relied upon without professional advice.

5. Liability

We are liable for foreseeable losses arising from our breach of these Terms or negligence. We are not responsible for losses that are unforeseeable, delays beyond our control, or losses that could have been reasonably avoided.

6. Privacy

We adhere strictly to data protection laws. Please review our Privacy Policy to understand how your personal data is managed.

7. Amendments

We reserve the right to update these Terms periodically. Changes will be posted on our website, and by continuing to use our services, you accept the amended Terms. It's your responsibility to check regularly for updates.

8. Contact Us

For questions regarding these Terms or our services, please contact us at:

- Email: info@altaframe.co.uk

- Post: Alta Frame Ltd., 11B Printing House Yard, 25 Hackney Road, London, E2 7PR, United Kingdom

Thank you for choosing FEEL THE FRAME Studio.